Shipping & Return Policy

Processing Time

All orders are processed within 2–3 weeks due to production time. Many items are made in limited quantities and require time before shipment.

Once your order has been fulfilled and shipped, you will receive tracking information via email.

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Shipping (U.S.)

Standard Shipping

3–5 business days — $14.95

Priority Shipping

1–2 business days — $18.95

Free Shipping

Orders $100 and up (before tax and discounts)

Delivered via standard shipping

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International Shipping

Standard International Shipping

7–21 business days — $25.95

Priority International Shipping

6–10 business days — $39.95

International customers are responsible for any customs fees, duties, or taxes required by their country.

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Shipping Responsibility

229.co is responsible for your order only while it is in our possession. Once your package has been shipped and handed over to the carrier, responsibility transfers to the shipping provider.

229.co is not responsible for lost, stolen, or delayed packages once delivery has been confirmed by the carrier.

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Shipping Protection (Route)

For added peace of mind, we offer Route Shipping Protection at checkout. This service provides coverage for packages that are lost, damaged, or stolen during transit.

If Route Shipping Protection is purchased and your package is lost, damaged, or stolen during transit, you must file a claim directly with Route using the instructions provided in your shipping confirmation email or by visiting:

https://claims.route.com/

If shipping protection is not selected, the customer assumes full responsibility for any lost, damaged, or stolen packages. In these cases, claims must be filed directly with the shipping carrier.

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Incorrect Address

Customers are responsible for entering the correct shipping address at checkout. 229.co is not responsible for orders shipped to incorrect or incomplete addresses.

If an order is returned, additional shipping fees may apply to resend the package.

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Returns & Exchanges

All sales are final. We do not offer refunds, returns, or exchanges.

Please review your order carefully before completing your purchase, including product details, sizing, and shipping information.

229.co reserves the right to refuse all returns, reshipments, and refunds.

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Damaged or Incorrect Items

if you receive an item that is damaged or incorrect, you must contact us within 48 hours of delivery with your order number and clear photos of the issue.

If approved, a replacement may be issued at our discretion.

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Delays

229.co is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other factors outside of our control.